How One Institution Pioneered Emergency Medical Services in India


Since its inception in August 2005, the 108 scientific emergency response offerings have stored the lives of over 2 million patients throughout 15 states and a couple of union territories. Started by using the Emergency Management & Research Institute (EMRI), a non-income presently beneath the aegis of Indian conglomerate GVK, the 108 carrier attends to “eighty,000 calls day by day and touches a population of 800 million,” according to K.

Krishnam Raju, Director, GVK-EMRI. EMRI became the first initiative undertaken by using Ramalinga Raju, Chairman of Satyam Computer Services. Besides, it has also instituted a far-wished structural change in how emergency hospital therapy is introduced to India’s poorest sufferers in urban and rural regions earlier than they’re taken to a health facility.the

How One Institution Pioneered Emergency Medical Services in India 1

First conceptualized in (united) Andhra Pradesh via the late Dr. AP Ranga Rao, a man of exquisite intellect and ardor who possessed a burning desire to do something for the human beings, a sturdy scientific emergency gadget changed into Rao’s primary attention. Spending nearly a decade running with the British National Health Service (NHS), learning about emergency systems, his imagination and prescient were introduced.

Nonetheless, Venkat Changavalli, the first CEO of the Hyderabad-based Emergency Management and Research Institute (EMRI), changed into the actual architect in the back of 108. It the identical for India’s public health system. And, for the matter, if it weren’t for his father, Venkat might have in no way even taken up the activity.

I turned into the CEO of a German multinational primarily based out of Chennai once I chaired a convention titled ‘Beyond Creating Value’ in January 2005. The leader visitor at the time became Satyam Computer Services chairman Ramalinga Raju. Following the convention, Raju approached me with an offer of doing something concrete in emergency services. He didn’t have 108 in mind or even a real plan.

But wanted to faucet into my sizable corporate enjoy, ardor for innovation and a latent preference for a public provider,” says Venkat, in a distinct communique with The Better India. Initially, he rejected the proposal, was unwilling to surrender his excessive-paying activity, and wasn’t organized to get into public provider simply. However, communication with his father, a retired college trainer, changed the whole lot.

His father pointed out building a legacy, asking Venkat to utilize his time, money, abilities, and expertise to help the millions he doesn’t understand. Following the communique, Venkat called up Raju, and on 15 April 2005, he took over as CEO of EMRI. Before the 108 providers have become operative, researchers at EMRI had envisioned that 4 million Indians have been dying every 12 months because of inadequate scientific emergency offerings. Of the four million deaths, around 60 consistent with cent (2.Four million) have been associated.

Cardiac-related emergencies, observed via 1,50,000 being pregnant-associated deaths, 1, forty,000 avenue twist of fate fatalities, breathing distress, snake bites and suicide tries, among other reasons. Through its studies, EMRI has [also] discovered that 10 in keeping with cent of Indians face emergencies. Still, both don’t understand them as such or have nowhere to name,” says this July 2010 Harvard Business Review record.

Instead of one range humans can dial for medical emergencies, there had been a couple of helpline numbers for government and private hospitals. Moreover, there have been no standardized ambulances that offered pre-health center care.

These vehicles have been in large part transporting ambulances without the needful system or know-how to stabilize a patient. If these centers were to be had, patients were charged an exorbitant quantity. Government ambulances had been there, however, in negative running circumstances. This becomes the situation,” remembers Venkat.